Terms of service


Privacy Policy

 

Effective Date: 01-Jul-2025

1. Who We Are

This website is operated by Brightstone Engineering, a UK-based engineering and machining business. We specialize in high-quality automotive parts including gearbox adapters and hub spacers.

Our website address is: https://wwww.brightstoneengineering.com

 

2. What Information We Collect

We collect and process the following types of personal data:

  • Contact details (e.g., name, email, shipping address)

  • Order details (products purchased, order history)

  • Payment information (processed securely by Shopify or payment processors – we do not store card details)

  • Website usage data via cookies and analytics tools (e.g., Google Analytics)

 

 

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website and product offerings

  • Send marketing emails (only if you opt-in)

 

 

4. Legal Bases for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Contract – to fulfill orders

  • Legal obligation – for tax and accounting purposes

  • Consent – for marketing communications

  • Legitimate interest – to analyze website performance and prevent fraud

 

 

5. Sharing Your Data

 

We may share your data with:

 

  • Shopify, our e-commerce platform

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services (e.g., Royal Mail, couriers)

  • Analytics providers (e.g., Google Analytics)

 

We do not sell your data.

 

 

6. Cookies

 

We use cookies to:

 

  • Analyze traffic via Google Analytics

  • Provide essential shop functions (like keeping items in your cart)

  • Improve your experience on our site

 

You can control cookies in your browser settings.

 

7. Your Rights

 

Under UK GDPR, you have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

 

 

8. Data Retention

 

We keep your data only as long as necessary:

  • Order records: 6 years (for tax/legal purposes)

  • Analytics data: 26 months (unless deleted sooner)

 

9. Contact Us

If you have any questions or data requests, contact:

Brightstone Engineering

Email: contact@brightstoneengineering.com

Address: Gaywood Farm, Edenbridge TN8 6SL